Staff at all levels are actively involved in the on-going operation, management, and development of the Quality Management System.

The management system standards in these families form a rigorous framework for controlling the quality of our company's products and services.

ISO 9002 is part of the ISO 9000 family of international quality management standards and guidelines developed by the International Organisation of Standardisation (ISO). While most ISO standards are highly specific to a particular product, material or process, ISO 9000 is a generic management system standard.
The standardised definition of "quality" in ISO 9000 refers to all those features of a product (or service), which are required by the customer. "Quality management" means what the organisation does to ensure that its products conform to the customer's requirements.

QS-9000 is the short name for "Quality System Requirements QS-9000." It is the common supplier quality standard for Chrysler Corporation, Ford Motor Company, and General Motors Corporation. QS-9000 is based on the 1994 edition of ISO 9001, but contains additional requirements that are particular to the automotive industry.

The Ford Q1 Quality programme is an amalgamation of QS9000, MS9000 (Materials Systems), and QOS (Quality Operating System).